Which can is my trash and which is my recycle?
The blue can is your trash can and the green is your recycle.
Are you still operating during the COVID-19 pandemic?
Yes, we are still operating on regular schedule as an essential service. We are taking extra precaution for our customers and employees. For more information, click here.
What options do I have for unacceptable items such as batteries, tires, electronics, paints, or metals?
Earth911 is a useful resource to determine what to do with materials we do not collect. Click here to be redirected to their website.
What if I receive a red tag on my cart?
Please refer to the box checked and give us a call at 512-930-5490 so we may work directly with you to resolve.
What if all my trash wasn’t picked up?
Please call us at 512-930-5490 for assistance. This could be unacceptable items, too heavy for the crew to lift, needs some correction, or exceeds the limit.
Al Clawson Disposal, Inc. (ACDI) has a no-fault return, contact our office at 512-930-5490 to see if we can get you scheduled. Our return policy varies on availability, however we're able to accommodate most missed collection(s).
Where should I place my container(s)?
Place your trash no less than 2 feet from the curb. Please do not block any trash with a vehicle or trailer. All trash needs to be out by 6 a.m. on your collection day. If you have a recycle container place 3 feet from the trash container.
What should I do if my container needs repair?
Submit a contact us inquiry indicating your repairs needed and location of the container or give us a call at 512-930-5490.
Do I need to place my trash in bags?
Placing your trash in bags is a safe practice for our drivers and loaders while supporting the cleanliness of your container.
What are Your office hours?
Office Hours are Monday-Friday 8:00am - 5:00pm, Phone lines close at 4:30pm