FAQs

Which can is my trash and which is my recycle?

The blue can is your trash can and the green is your recycle.

Are you still operating during the COVID-19 pandemic?

Yes, we are still operating on regular schedule as an essential service. We are taking extra precaution for our customers and employees. For more information, click here.

What options do I have for unacceptable items such as batteries, tires, electronics, paints, or metals?

Earth911 is a useful resource to determine what to do with materials we do not collect. Click here to be redirected to their website.

What if I receive a red tag on my cart?

Please refer to the box checked and give us a call at 512-930-5490 so we may work directly with you to resolve.

What if all my trash wasn’t picked up?

Please call us at 512-930-5490 for assistance. This could be unacceptable items, too heavy for the crew to lift, needs some correction, or exceeds the limit.

Missed collection?

Al Clawson Disposal, Inc. (ACDI) has a no-fault return, contact our office at 512-930-5490 to see if we can get you scheduled. Our return policy varies on availability, however we're able to accommodate most missed collection(s).

Where should I place my container(s)?

Place your trash no less than 2 feet from the curb. Please do not block any trash with a vehicle or trailer. All trash needs to be out by 6 a.m. on your collection day. If you have a recycle container place 3 feet from the trash container.

What should I do if my container needs repair?

Submit a contact us inquiry indicating your repairs needed and location of the container or give us a call at 512-930-5490.

Where can I take my old tv?

Texas Commission on Environmental Quality (TCEQ) offers tv recycling. Click here to be redirected to their page for more information.

How can I get rid of bulky items?

Please refer to our bag tag program and give us a call at 512-930-5490 to schedule a removal.

Do I need to place my trash in bags?

Placing your trash in bags is a safe practice for our drivers and loaders while supporting the cleanliness of your container.

What are Your office hours?

Office Hours are Monday-Friday 8:00am - 5:00pm, Phone lines close at 4:30pm